Overview

Bubbles Child Enrichment Center ("BCEC", "we", "us", or "our") is committed to protecting the privacy of the families, children, and visitors who interact with our website and our center. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect the following types of information:

From our website:

• Name, email address, and phone number submitted through contact or inquiry forms

• General browsing data such as pages visited and time spent on the site (collected anonymously through website analytics)

From enrollment and center operations:

• Parent and guardian contact information including name, address, phone number, and email

• Emergency contact information

• Child's name, date of birth, age, and health information including allergies, medications, immunization records, and medical care provider

• Financial information related to tuition and payment arrangements

• Custody agreements and authorized pick-up information

How We Use Your Information

We use the information we collect to:

• Process enrollment and maintain accurate records for your child

• Communicate with parents and guardians regarding their child's care, daily activities, and center updates

• Administer health and safety protocols in compliance with Ohio Department of Children and Youth (DCY) requirements

• Process tuition payments and manage accounts

• Send important center announcements, closings, and program updates

• Improve the quality of our programs and services

ProCare Solutions

BCEC uses ProCare Solutions as our childcare management platform. Information shared through ProCare is subject to ProCare's own privacy policy in addition to this policy. ProCare is used to facilitate parent communication, daily activity tracking, and payment management. We encourage parents to review ProCare's privacy policy at procaresoftware.com.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• With DCY or other regulatory agencies as required by Ohio law

• With medical providers or emergency services in the event of a health or safety emergency

• With payment processors solely for the purpose of processing tuition payments

• As required by law or court order

• With your written consent

All staff members at BCEC are required to maintain the confidentiality of all child and family information. Records are never discussed with other parents or in front of other children.

Children's Privacy

BCEC takes the privacy of children in our care very seriously. We do not collect personal information from children through our website. All child-related information is collected directly from parents and guardians through enrollment forms and center communications.

Photos and Media

BCEC may occasionally take photos or videos of children for educational documentation or promotional purposes. We will always obtain written consent from parents and guardians prior to using any image or video of a child. You may withdraw this consent at any time by contacting the director.

Data Security

We take reasonable measures to protect the personal information of the families and children in our care. Physical records are stored securely at the center and access is limited to authorized staff only. Digital information is protected through secure platforms and is not accessible to unauthorized parties.

Your Rights

As a BCEC parent or guardian you have the right to:

• Request access to the personal information we hold about your child and family

• Request corrections to any inaccurate information

• Request that we delete your information, subject to our legal obligations

• Opt out of non-essential communications at any time

To exercise any of these rights contact us directly at the information below.

Third Party Links

Our website may contain links to third party websites such as ProCare Solutions or DCY. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Continued use of our website or enrollment in our programs following any updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy please contact us:

Bubbles Child Enrichment Center 3411 Colorado Ave, Lorain, Ohio 44052 📞 440.434.2049